Privacy Policy

Last Updated: September 11, 2026

KidsKosmos (“KidsKosmos”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information of children, parents, guardians, therapists, professionals, and other users who use our website, mobile applications, products, and services.

This Privacy Policy explains how we collect, use, store, disclose, protect, and delete personal information when you access or use the KidsKosmos website, mobile application for Android and iOS, or any related services.

By using KidsKosmos, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please do not use our services.

1. About KidsKosmos

KidsKosmos is a child-development and therapy platform that provides services and technology supporting children’s developmental journeys.

Our services may include:

Child developmental assessments
Speech Therapy
Occupational Therapy
Special Education
Autism support
Developmental Delay support
Emotional and behavioral support
Therapy session management
Parent communication and support
Progress tracking and developmental records
Personalized therapy plans
Home-practice activities
Appointment and consultation management
Communication between parents, children, therapists, experts, and authorized organizations

The exact services available to you may depend on your account type, location, organization, and services selected.

2. Information We Collect

We collect only information that is reasonably necessary to provide, maintain, secure, and improve our services.

The information we collect may include the following.

2.1 Account and Contact Information

Depending on how you use KidsKosmos, we may collect:

Full name
Parent/guardian name
Email address
Mobile/telephone number
Password or authentication information
Profile photograph, if provided
Account type or role
Organization, school, clinic, or company information
Address and location information provided by you
Communication preferences

2.2 Child Information

When a parent, guardian, authorized professional, or organization uses KidsKosmos to manage a child’s profile, we may collect information such as:

Child’s name
Date of birth
Age
Gender, where provided
Parent or guardian information
Educational information
Developmental information
Therapy-related information
Assessment information
Progress information
Goals and developmental milestones
Session information
Notes provided by authorized therapists or professionals
Photos, videos, documents, or other files where intentionally provided
Information required to provide requested services

We treat information relating to children with additional care and use it only for legitimate purposes connected with the services.

Where legally required, we rely on a parent, legal guardian, or other authorized person to provide the necessary consent for processing a child’s personal information.

3. Health, Developmental and Sensitive Information

Because KidsKosmos may provide child-development and therapy-related services, the platform may process information that could be considered sensitive or health-related information.

Depending on the services used, this may include:

Developmental assessments
Therapy assessments
Speech and language information
Occupational therapy information
Behavioral information
Emotional or psychological information
Developmental milestones
Educational or learning information
Therapy goals
Progress records
Therapist notes
Session records
Treatment or intervention plans
Other information voluntarily provided in connection with a child’s development or therapy

Such information is used only for purposes reasonably connected with providing and managing KidsKosmos services, subject to applicable law and user permissions.

KidsKosmos does not sell personal or sensitive information.

4. Information We Collect Automatically

When you use our website or mobile application, certain technical information may be collected automatically, depending on the features and technologies used.

This may include:

Device type
Operating system
App version
Browser type
IP address
General technical information
Crash reports
Performance information
Log information
Network information
Security-related information
App usage information

We use this information primarily to:

Operate the application
Maintain security
Prevent fraud and abuse
Diagnose technical problems
Improve reliability and performance
Understand general usage of our services
Comply with applicable legal requirements

We do not use device information for purposes that are inconsistent with this Privacy Policy or applicable platform requirements.

5. Location Information

KidsKosmos may use location information only when it is necessary for a specific feature or service and where permitted by applicable law.

For example, location information may be used for:

Identifying nearby service centers
Providing location-related services requested by the user
Improving location-specific service information

Where an operating-system permission is required, we will request permission through the appropriate Android or iOS permission mechanism.

You can deny or revoke location permission through your device settings.

KidsKosmos does not require precise location information unless it is genuinely necessary for a particular feature.

6. Camera, Microphone, Photos and Files

Some KidsKosmos features may allow users to upload or capture information such as photographs, videos, documents, or audio recordings.

Where applicable, the application may request access to:

Camera
Microphone
Photos
Files or documents

Such access will be requested only when required for a specific feature.

Examples may include:

Uploading a child profile photograph
Uploading assessment documents
Sharing therapy-related media
Recording information specifically requested by a user
Uploading documents or reports

We do not access these resources when they are not required for the requested functionality.

Where operating-system permission is required, the user can grant, deny, or revoke the permission through the device.

7. How We Use Personal Information

We may use personal information to:

Create and manage user accounts
Verify user identity
Provide requested services
Schedule appointments or sessions
Facilitate communication between authorized users
Provide child-development and therapy services
Maintain developmental and therapy records
Track progress and goals
Provide personalized services
Provide customer support
Send important service communications
Process payments where applicable
Maintain application security
Detect and prevent fraud, misuse, and unauthorized access
Troubleshoot technical problems
Improve our application and services
Maintain system functionality
Comply with legal and regulatory obligations
Protect the rights, safety, and security of users and KidsKosmos

We do not use children’s personal information for unrelated advertising or profiling.

8. Communication

We may contact users through:

Email
SMS
Phone calls
Push notifications
In-app notifications
WhatsApp or similar communication channels, where applicable

Communications may include:

Appointment reminders
Session notifications
Account-related messages
Service updates
Security alerts
Important administrative information
Support communications

Users may be able to control certain optional notifications through application or device settings.

Important transactional and security communications may continue even if optional marketing communications are disabled.

9. Sharing of Personal Information

We do not sell or rent personal information.

We may share personal information only when reasonably necessary for providing our services, protecting users, complying with law, or operating our business.

Information may be shared with:

9.1 Authorized Parents or Guardians

Where applicable, information relating to a child may be made available to the child’s authorized parent or legal guardian.

9.2 Authorized Therapists and Professionals

Information may be shared with therapists, specialists, educators, or other authorized professionals who are involved in providing services to the user or child.

9.3 Authorized Organizations

Where applicable, information may be shared with authorized schools, clinics, organizations, or institutions connected with the user’s service relationship.

9.4 Service Providers

We may use trusted third-party service providers to help operate our services, including providers for:

Cloud hosting
Database infrastructure
Authentication
Communication
Email
SMS
Push notifications
Payment processing
Customer support
Security
Application monitoring
Crash reporting
Infrastructure and technical services

These providers are permitted to process information only as necessary to provide services to us and subject to appropriate contractual or legal protections.

9.5 Legal and Regulatory Requirements

We may disclose information when reasonably necessary to:

Comply with applicable law
Respond to lawful government requests
Protect users
Investigate fraud or abuse
Enforce our terms and policies
Protect the rights, property, and safety of KidsKosmos or others

9.6 Business Transfers

If KidsKosmos is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable legal requirements and appropriate safeguards.

10. Children’s Privacy

Protecting children’s privacy is particularly important to KidsKosmos.

KidsKosmos may provide services specifically relating to children and may process information about children when a parent, legal guardian, authorized professional, or organization uses our services.

We do not knowingly encourage children to independently provide personal information where parental or guardian involvement is required by applicable law.

Where required by applicable law, we will obtain appropriate parental or guardian consent before collecting or processing children’s personal information.

We use children’s information only for legitimate purposes related to providing the requested services, maintaining records, improving service delivery, safety, security, and complying with legal obligations.

We do not knowingly:

Sell children’s personal information
Use children’s personal information for behavioral advertising
Build advertising profiles about children
Use children’s personal information for unrelated marketing purposes
Collect more children’s information than reasonably necessary for the service

Parents and legal guardians may contact us regarding their child’s information, including requests for access, correction, deletion, or withdrawal of consent where applicable.

11. Third-Party Services and SDKs

KidsKosmos may use third-party technology providers and software development kits (“SDKs”) to operate, secure, maintain, and improve the application.

Depending on the features enabled in the application, these providers may process limited information such as:

Device and application information
Crash and diagnostic information
Authentication information
Communication information
Payment information
Technical logs
Usage information

We carefully evaluate third-party services used by the application and require appropriate privacy and security protections.

If a third-party service processes personal information on our behalf, it may only process that information for authorized purposes.

For applications directed toward children, KidsKosmos will use third-party SDKs and services in accordance with applicable children’s privacy requirements and Google Play and Apple platform policies.

12. Advertising

KidsKosmos does not sell children’s personal information for advertising purposes.

If advertising is introduced into KidsKosmos in the future, we will update this Privacy Policy and implement appropriate controls required by applicable law and Google Play and Apple policies.

For applications intended for children, we will not use advertising practices that are prohibited by applicable children’s privacy or platform policies.

13. Analytics

We may use privacy-conscious analytics or diagnostic technologies to understand application performance and improve our services.

Analytics information may include:

Application performance
Crash information
General feature usage
Technical information
Aggregated usage information

Analytics providers will be configured and used in accordance with applicable privacy requirements.

We will not use analytics to create behavioral advertising profiles of children.

Where platform rules restrict analytics involving children, KidsKosmos will comply with those restrictions.

14. Payment Information

If KidsKosmos offers paid services, payments may be processed through authorized payment providers or applicable app-store payment systems.

KidsKosmos may receive limited transaction information such as:

Transaction reference
Payment status
Amount
Date of transaction
Subscription or purchase information

We generally do not store complete payment card information on our own servers when payment processing is handled by a third-party payment provider.

Payment providers process payment information according to their own privacy policies and applicable legal requirements.

15. Data Security

We take reasonable technical, administrative, and organizational measures to protect personal information against:

Unauthorized access
Unauthorized disclosure
Loss
Misuse
Alteration
Destruction

Depending on the nature of the information and the service, safeguards may include:

Encryption during transmission
Access controls
Authentication mechanisms
Role-based access
Secure cloud infrastructure
Logging and monitoring
Security updates
Backup and recovery procedures

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

16. Data Retention

We retain personal information only for as long as reasonably necessary to:

Provide requested services
Maintain accounts
Maintain necessary therapy or service records
Fulfill contractual obligations
Resolve disputes
Maintain security
Comply with legal, regulatory, accounting, or reporting obligations

When personal information is no longer required, we will delete, anonymize, or securely dispose of it in accordance with applicable law and our internal retention procedures.

Certain information may need to be retained for a longer period where required by law or necessary for legitimate legal purposes.

17. Account Deletion

If you create an account with KidsKosmos, you may request deletion of your account and associated personal information.

You may request account deletion:

Email: admin@kidskosmostech.com

Phone: +91 8448073838

Please include sufficient information for us to identify your account and process your request securely.

Where technically and legally possible, account deletion requests will result in deletion of the personal information associated with the account.

Some information may be retained where required by law, necessary to establish or defend legal claims, required for security or fraud prevention, or otherwise permitted by applicable law.

Where information must be retained, it will be retained only for the applicable purpose and period.

18. Children’s Data Deletion Requests

A parent or legal guardian may contact us to request access to, correction of, or deletion of personal information relating to their child, subject to applicable law and verification of the requester’s authority.

Requests may be submitted to:

Email: admin@kidskosmostech.com

Phone: +91 8448073838

We may request reasonable information necessary to verify the identity and authority of the person making the request before disclosing or deleting information.

19. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including:

Right to access personal information
Right to correct inaccurate information
Right to request deletion
Right to withdraw consent where consent is the legal basis
Right to obtain information about processing
Right to object to certain processing
Right to restrict certain processing
Right to data portability, where applicable
Right to lodge a complaint with an applicable data protection authority

These rights may be subject to legal limitations and verification requirements.

To exercise your rights, contact:

admin@kidskosmostech.com

20. Consent

Where required by applicable law, KidsKosmos will obtain appropriate consent before collecting or processing personal information.

For children, consent may need to be provided or authorized by a parent or legal guardian depending on the child’s age, the type of information, the service being provided, and applicable law.

Users may withdraw consent where legally applicable.

Withdrawal of consent may affect our ability to provide certain services that require the relevant information.

21. International Data Transfers

KidsKosmos may use service providers or infrastructure located in countries other than the country in which you reside.

Where personal information is transferred across borders, we will take reasonable steps to ensure that such transfers are conducted in accordance with applicable data protection laws and appropriate safeguards.

22. Cookies and Similar Technologies

Our website may use cookies and similar technologies for purposes such as:

Website functionality
Authentication
Security
Preferences
Performance
Analytics

Users can manage certain cookies through their browser settings.

Disabling certain cookies may affect website functionality.

23. Third-Party Links

Our website or application may contain links to third-party websites, services, or platforms.

KidsKosmos is not responsible for the privacy practices of third-party websites or services.

We recommend reviewing the privacy policy of any third-party service before providing personal information.

24. User-Generated Content

If KidsKosmos allows users to upload photographs, videos, documents, messages, assessments, comments, or other content, users are responsible for ensuring that they have the appropriate rights and authorization to provide such information.

Users should not upload another person’s personal information unless they are authorized to do so.

KidsKosmos may process such content solely for providing the functionality or services for which it was submitted.

25. Artificial Intelligence and Automated Technologies

KidsKosmos may use artificial intelligence, machine learning, or automated technologies to support certain features, recommendations, assessments, administrative processes, or service improvements.

Where such technologies are used:

They will be used only for permitted purposes.
Appropriate safeguards will be applied to personal information.
Sensitive information will not be used for unrelated purposes.
Human review may be used where appropriate.
Automated outputs should not be treated as a substitute for professional medical, psychological, educational, or therapeutic judgment unless explicitly stated otherwise.

If AI functionality materially changes how personal information is processed, this Privacy Policy may be updated accordingly.

26. Medical and Developmental Disclaimer

KidsKosmos may provide developmental, educational, therapeutic, or informational services.

Information available through the application should not automatically be interpreted as a medical diagnosis or emergency medical advice unless explicitly provided by a qualified professional as part of an appropriate professional service.

Users should consult an appropriately qualified healthcare or developmental professional where professional evaluation or treatment is required.

27. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

Changes in our services
Changes in technology
Changes in applicable laws
Changes in privacy requirements
Changes in Google Play or Apple App Store policies

When we make material changes, we may provide an appropriate notice through the website, application, email, or other reasonable method.

The “Last Updated” date at the top of this Privacy Policy indicates when the policy was most recently revised.

28. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or your personal information, please contact us.

KidsKosmos

Email: admin@kidskosmostech.com
Phone: +91 8448073838
Address: Gurgaon, Haryana – 122017, India

For privacy and data-protection requests:

Privacy Contact: admin@kidskosmostech.com

We will make reasonable efforts to respond to privacy requests within the period required by applicable law.

29. Governing Law

This Privacy Policy shall be interpreted and applied in accordance with applicable laws and regulations.

For users in India, applicable Indian data-protection and privacy laws may apply to the processing of personal information.

Where services are offered to users in other jurisdictions, additional privacy rights and requirements may apply depending on the user’s location.